Melbourne's Most Responsive NDIS Provider
Front Row Care delivers personalised NDIS disability support across Melbourne. We work alongside participants, families, and Support Coordinators to help people live life on their own terms.
Person-Centred Care
Your goals, our mission
Our NDIS Services
Personalised support services designed to empower your independence, build skills, and enable full community participation in Melbourne.
Core Supports
Assistance with daily activities, personal care, and household tasks to help you live comfortably and independently.
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Transport
Safe, reliable transport to medical appointments, social outings, education, and daily errands across Melbourne.
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Daily Activities
Support with everyday routines — from meal preparation and hygiene to scheduling — tailored to your lifestyle.
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Community Participation
We support you to engage in social, recreational, and community activities — building connections and confidence.
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Capacity Building
Personalised support to build independence, develop new skills, and work toward your long-term goals.
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Home & Living
Support with household tasks, cleaning, and creating a safe, comfortable home environment that suits you.
Learn more →Your journey, our commitment
At Front Row Care, your aspirations become our mission. With holistic, person-centred support, we create plans that reflect your strengths, meet your unique challenges, and help you achieve your goals.
We listen before we act
Every support plan starts with understanding your individual goals, routines, and what matters most to you.
Culturally inclusive team
Our team reflects Melbourne's diverse community — welcoming participants from all backgrounds.
Responsive communication
We respond promptly to participants, families, and Support Coordinators — always within 24 hours.
Deep NDIS knowledge
Our team understands NDIS plans, funding categories, and how to maximise your supports effectively.
For Participants
Whether you're new to the NDIS or looking for a provider that truly cares, we're here to help you navigate every step.
- Plan-managed and self-managed participants welcome
- Flexible scheduling around your life
- Consistent, matched support workers
- Regular progress updates and reporting
For Support Coordinators
We work closely with Support Coordinators to deliver seamless, transparent service that helps your participants thrive.
- Prompt response to all referrals within 24 hours
- Dedicated coordinator liaison at Front Row Care
- Monthly participant progress reports available
- Full compliance with NDIS Code of Conduct
How to get started
Getting support from Front Row Care is straightforward. Here's what to expect from first enquiry to first session.
Make an Enquiry
Fill in the referral form or call us. We respond within 24 hours guaranteed.
Needs Assessment
We meet with you or your Support Coordinator to understand your goals and NDIS plan.
Service Agreement
We prepare a clear Service Agreement with supports, schedule, and funding details.
Support Begins
Your matched support worker is introduced and services commence at an agreed time.
Ready to take the next step?
Fill out the form and our team will get in touch to discuss your specific needs and how we can help.
Request a Call Back
Complete the form and we'll be in touch shortly.
Reviews from participants & families
"The team at Front Row Care genuinely cares. My support worker always goes the extra mile and I feel so much more confident in my daily life."
"As a Support Coordinator, Front Row Care is my go-to provider. Their communication is excellent and they always follow through on what they promise."
"Setting up support for my son was smooth and stress-free. The team took the time to truly understand his needs and matched him with a wonderful worker."
"I struggled with daily tasks and felt anxious about so many things. Front Row Care stepped in with patience and real expertise. I've rediscovered my independence."
"It's rare to find a provider that actually cares about outcomes, not just filling hours. Front Row Care has made a real difference in my client's life."
"Great team, culturally sensitive, and so flexible with scheduling. My mum feels completely comfortable and that means everything to our family."
Frequently Asked Questions
Quick answers to the questions we hear most from participants, families, and Support Coordinators.
Yes — Front Row Care works with plan-managed, self-managed, and agency-managed participants. We work closely with your plan manager to ensure all invoicing and funding is handled smoothly so you don't have to worry about the paperwork.
In most cases we can begin supports within 5–7 business days of signing your Service Agreement. We'll work around your schedule and preferences to make the transition as smooth and stress-free as possible.
Absolutely. Changing providers is your right under the NDIS. You simply give notice to your current provider as outlined in your Service Agreement, then contact us to get started. We can guide you through every step of the process — it's simpler than most people think.
Still have questions? We're happy to help.
Get in Touch →Latest News & NDIS Updates
Stay up to date with the latest NDIS news, tips for participants, and updates from Front Row Care.
How to Make the Most of Your NDIS Plan
Understanding your NDIS plan funding categories and how to use them effectively to achieve your goals.
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Working with Support Coordinators — What to Expect
How Front Row Care partners with Support Coordinators to deliver seamless, responsive participant support.
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Building Independence Through Capacity Building Supports
Practical ways capacity building supports under the NDIS can help you develop new skills and confidence.
Read more →
Would you like to work with Front Row Care?
Join a team dedicated to making a meaningful difference in people's lives across Melbourne. We're always looking for passionate, caring support workers.
Rewarding Work
Make a real difference every day
Flexible Hours
Full-time, part-time & casual
Training Provided
Ongoing support & development
Inclusive Culture
Diverse & welcoming team
Send Us a Message
Have a question? We'll get back to you within 24 hours.